90-Day Buyer’s Assurance Maximizes Uptime and Profit While Minimizing Stress

The saying, “expect the unexpected,” is all too familiar among those in the trucking industry. Unplanned vehicle downtime does happen, so whether it’s a faulty air conditioning system or a total engine failure, a quality warranty can make all the difference when it comes to protecting your business. The first few months on the road can be a particularly challenging time, and while there are plenty of reasons to stress, your truck’s warranty coverage shouldn’t be one of them.

SelecTrucks designed 90-Day Buyer’s Assurance to provide peace of mind during the first 90 days of truck ownership by giving you coverage on key components above and beyond a standard warranty offering. Designed to enhance Select Warranty, 90-Day Buyer’s Assurance is included with every qualifying used semi truck purchase.

Take it from two longtime SelecTrucks customers, Alexandria McWilliams and Louis Walsh, of NeoGen Trucking. After investing almost six-hundred thousand dollars into starting their business, they understood the risks of not thoroughly protecting their semi trucks. When they recall the feelings of uncertainty during the first few months, Alexandria says, “One of the things that gave us peace of mind was definitely the warranty. It was an investment that we knew was going to be worth it.”

Like most business owners, they were met with unexpected challenges almost right away. “Our trucks came from the same fleet. They’re only a few VIN numbers off—practically the same truck twice. When we got the trucks rolling, within two or three weeks, we had a radiator go down. Within days of that radiator going down, the second truck’s radiator went down. It was like they were mirroring each other. Had we not had the warranty in place, we would have been out of business.”

With the additional coverage provided by 90-Day Buyer’s Assurance during the first 90 days, 100% of their repair costs were taken care of and they were able to continue to build their business without a major financial setback. Now, Louis and Alexandria are dedicated SelecTrucks customers. Like many others in the industry, they know the value of a quality warranty is well worth the investment.

One of NeoGen Trucking’s favorite features? Fleetrock aftersales support. Alexandria says, “Fleetrock is a must-have. It’s been such an enormous tool for us. If something happens with my driver in the middle of the night, we know Fleetrock is going to handle it.” With a quick and easy sign-up process, Fleetrock provides 24/7 call center support and a warranty concierge to help you with parts sourcing, repair negotiation and service scheduling. “It saves us hours every week,” says Louis, “not having to find repair shops or book appointments for service. It has saved us so much time, they go up to bat for us, and we don’t have to waste time that could be used with our families.”

Alexandria says, “Once we knew everything the Select Warranty offered and did for us, we don’t want to shop anywhere else. That’s where we’ll continue to purchase our trucks because of that warranty.”

The right warranty can help you maximize uptime and profit while minimizing stress. SelecTrucks cares about the success of your business, and that means having your back when the unexpected occurs—especially when it’s during the first 90 days.